We headed to gate 54 where our bird was departing from. Gate Lice were already crowding/lining up and agents were going through to check boarding passes. We were requested to stand in the F/Diamond line – some people with families lined up behind us. Hmm.
Boarding was delayed by 5 minutes due to pre-boarding of passengers with wheelchair assistance and we waited in line for a total of 10 before boarding was finally called. F/Diamond passengers were called first and we quickly scanned through.
We were greeted by two staff members at the door and one of them escorted us to our seats. The F cabin has 8 seats in total – 2 rows of 4 seats. Both of us took the K window seats. The flight attendant helped Mrs.I to her seat, knelt down and offered her slippers. She even removed the slippers from the plastic cover and place them at Mrs.I’s feet – Mrs.I was politely refusing the slippers as she was not prepared for this sort of attentive service provided by the flight crew. 🙂
The flight attendant helping Mrs.I earlier came by my seat and introduced herself and again welcomed us aboard. She asked if I would like a PDB and went with the usual. She also asked if I would like to change into PJs now and I accepted. Mrs.I went first, then the other gentleman and me last. She escorted me to the washroom, opened the door and closed the door when I got in. I did not take pics of the washrooms – it was the usual set up with the exception that both F washrooms had the Japanese toilet. No heated seat option unfortunately. When I came out, the flight attendant immediately took my clothes, hung them all on a hangar and hung it in the coat area behind my cube. Awesome service.
Which turned out to a dud in terms of contents. Some contents were in the case while the rest was provided on a tray which the flight attendant brought over to us to select. The case is still a winner.
Boarding was done eventually and we were pushed back. As we were taxi-ing, the purser announcement that due to a delayed pushback and traffic congestion at NRT, we would be late arriving into ORD. Yay. 😐
Getting into position to say bye bye. The purser came by and introduced herself – she welcomed us onboard and requested that we contact her in case we needed anything. Another thing to point out – the captain never came once on the PA to make the usual spiel. The first officer did come on the PA after take off and advised of a flight time of 11 hours and a delayed arrival into ORD. After that, all announcements were made by the purser or another member of the cabin crew.
The flight attendant came by to take our dinner order and I went with the Japanese menu. She look surprised that I would select that option and asked if I liked Japanese food. Er … who doesnt? 😉
She also asked for my drink order and I went with the sake. I asked for her recommendation and she indicated to go with the Miyakanbai Junmai Gingo Sake as it was the lightest in taste. Deal.
Showtime. The amuse bouche, which was not documented on the menu. The flight attendant asked if I wanted chopsticks or a fork – I wanted chopsticks and she was surprised again. Yes, Westerners do know how to use chopsticks. 🙂
The brown roll was sliced beef stuffed with cream cheese, while the yellow ball tasted like mango. I did not know what to make of the mousse in the shot glass and the white jello but they were all tasty.
Next up – Owan – clam fishcake, marinated bracken and butterbur. I made the mistake of breaking the fishcake as it broke up into small piece rather than halves. Made it messy to finish but I managed it.
The next three courses were all brought out together. The flight attendant asked if I wanted the steamed rice/miso course with the rest or after and I said to bring with the rest.
At 12 o’clock is the Kobachi course, Nimono at 11 o’clock and Shusai is smack in the middle of everything. The Shusai course was grilled trout and was over cooked – I barely ate half of it. The Nimono was the steamed tilefish and it was excellent – the salted cherry blossom leaf had a good flavour and it kept the fish moist. I honestly did not know what to make of the Kobachi, picked around it and didnt eat much.
Finally, the dessert course – somehow I did not end up getting the Wagashi course but instead was asked if I wanted a dessert of the International menu. I went with the Croissant Waffle with apricot jam and vanilla ice cream. It was excellent.
The service took around 1.5 hours and the crew were discreetly watching us through the cracks in the curtains. As we finished each course, she would come out to take the plate and replace it with the next course – good pacing. At end of the service, I could not keep my eyes open due to the food coma. The flight attendant asked to notify her whenever I wanted to have the bed made and I asked it to be made now. She converted the seat next to me into a bed and I crashed for the next 7 hours or so. The total flight time was 11 hours, so I was happy I slept that long.
The flight attendant saw me taking many pictures through the course of the dinner and the bed. She offered to take a pic of myself and I obliged. She asked how the flight was so far and I commented that the service was excellent so far. She also asked if it was my first time on ANA and I said yes. I commend her for making the effort to speak with me but there were awkward moments in the conversation.
Two hours before landing, the flight attendant woke me up for the refreshment service and I woke up with a start – it was a really good sleep lol. I took a look at the menu and ordered the Croque-Monsieur and ANA original curry. Yes, I want moar curry. 🙂
Soon after the meal was finished, she asked if I would like to change back into my clothes and I said yes. She brought my clothes out of the locker – removed them off the clothes hangar, folded them and escorted me to the washroom. She handed me the clothes and closed the door. Attention to detail.
We had to disembark via door 2L. The flight attendant looking after us during the flight escorted us to the front of the line – no stare downs or anything of the sort. We thanked them and made our way to immigration and it took around 10 minutes in total to use the kiosk plus speak to an officer. Bags came out 10 minutes later and our bags were first on the belt. Right after the immigration doors was the bag drop off – our baggage tags were scanned/dropped off and the lady informed to head to Terminal 1. After the quick train ride over to Terminal 1, we headed through security. I dont understand the different level in service between the TSA at Term 1 versus Term 5. TSA @ Term 1 – leave shoes and belt on, TSA @ Term 2 – take everything off and go through the body scanner.
Our United flight to YYZ was supposed to leave at 5.30pm but the FIDS indicated that it was delayed to 6.30p due to traffic congestion. Alot of United flights were delayed in terms of boarding and leaving the gate – ours was no exception. We began boarding at 6.15pm and push back was at 6.45pm. During boarding, the captain came on the PA and advised that traffic control changed pushback time to 7.30pm (collective groan) but she would try for earlier.
As we started pushback at 6.45pm, the captain came back on the PA to announce that re-negotiated take off at 7.30 but we would wait on the taxi-way until then. We did take off at 7.30pm and it was a bumpy ride all the way through. When approaching, the captain came on the PA to advise that we were in a holding pattern due to bad weather at YYZ (snow) and even though there was extra fuel, there would be a chance we would have to divert to Buffalo (louder collective groan).
15 minutes later, she came on and she requested to prepare for landing (collective sigh of relief). Touchdown at 10:40pm ET.
Final thoughts – what an amazing journey! Mrs.I was blown away by everything on the trip and was appreciative of all the work put into planning the trip. For myself, there were many highlights. In terms of comparing First Class flights – each airline had its own strengths. Cathay Pacific had great service but was not over and above what we experienced on Singapore Airlines while the service on ANA was unique and reflective on Japanese culture. Alot of people asked us what our favourite part of the trip was but its like comparing apples to oranges. Australia had the best beach while Singapore had the best food and the culture experience in Bali was beyond parallel.
If you are reading this, thank you for staying till the end and I hope you enjoyed the TR. Until the next TR.